Article ID: 3714, created on Feb 8, 2008, last review on Apr 17, 2012

  • Applies to:
  • Helm 4

Resolution

There is a known issue when using Sygate Personal Firewall. Some users have experienced problems where Sygate crashes the server if you are remotely controlling Helm through a web browser. When using Helm on the server itself, it is fine. But if you are using Helm from a browser NOT on the server, Sygate may cause the server to crash.

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