Article ID: 3693, created on Feb 8, 2008, last review on Jun 5, 2014

  • Applies to:
  • Helm 3

Resolution

Problem/Summary

When trying to add a domain, the task fails and the following error is found in the error log:

modNTUsers.AddUserToGroup Automation error. The network path was not found.
Website.IWeb_AddWebsite unknown error while creating site: Automation error. The network path was not found.
CWebsite.AddWebsiteEx unknown error while creating site: Automation error. The network path was not found.
CDomain.AddDomainEx
 
 
Solution

 
- Check on the remote machine that the default shares on the hard drives haven't been removed. (C$ etc).
- Also check that the name of the Server you have setup in Helm matches exactly the NetBIOS name of your machine. To find the NetBIOS name of your machine, you need to do the following:
 
1.) Right click My Computer, and choose Properties.
2.) Choose the Computer Name Tab.
3.) The NetBIOS name is the name next to "Full computer name" - the first part only. So if the name is helmserver.domain.com you only need to enter the Server name of helmserver into Helm.
 

 

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