Article ID: 3686, created on Feb 8, 2008, last review on May 3, 2014

  • Applies to:
  • Helm 3


When you visit (webmail) or the helm control panel, all you get is a plain text web page with: "The data is invalid. " on it.

This is an IIS Metabase issue.

It can be fixed simply as follows:
1.) Log into the server and open the IIS Manager
2.) Right click on the top-level 'Web Sites' folder and choose Properties.
3.) Now select the Home Directory tab and click the Configuration button.
4.) Where all of the app mappings are listed (for asp, perl, php, etc...) at the very top of the list there may be a completely blank entry. Delete this - once removed, restart the IIS Service and this should fix the issue.

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