Article ID: 3674, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3


If not using one of the automated payment gateways you need to manually add the payment.

Enter the username in the search box on the left. Then Go to

Billing > Account Statements > Add New > Select Payment for Transaction Type > enter a description > Enter Amount > Save

If the amount entered covers the outstanding invoice then it will be marked as paid and the invoice sent to the customer via email.

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