Article ID: 3664, created on Feb 8, 2008, last review on May 8, 2014

  • Applies to:
  • Helm 4

Resolution

Problem/Summary

The SSL certificate is working etc under windows, the CP looks like it has added the site, even adds a physical site for the domain called SSL. But when you try a URL we get a 404 error.

Solution
Make sure you've added the name of the site in IIS to the website settings in Helm. You'll need to enter the name EXACTLY as it appears in IIS.

Log in as an Admin, go to System Settings, then server, then choose your web service that you created when setting up Helm. In there you'll see a space to specify all your website service settings including the SSL Domain Name.

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