Article ID: 3635, created on Feb 8, 2008, last review on May 10, 2014

  • Applies to:
  • Helm 3


How do I configure Merak Mail server to work with Helm?
Firstly, please ensure that you have the latest version of Merak with the latest API. Version 8.3.0 and onwards contain a number of fixes that caused issues with earlier versions of the Merak API.
Helm fully supports Merak Mail server on any Helm remote server or the control server. To have Helm control Merak Mail you will need to copy (not move) the api.dll from the Merak Mail installation folder into the C:\\WINNT\\System32 folder (or for Windows 2003 users, the C:\\WINDOWS\\System32 folder) of the control server.

If you ever upgrade Merak Mail you will need to ensure that the API.DLL file is also updated on the control server's system32 folder.
This is all covered in the Merak Mail Configuration Guide here:

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