Article ID: 3420, created on Nov 30, 2007, last review on Apr 30, 2014

  • Applies to:
  • H-Sphere


H-Sphere windows software can be uninstalled from a windows server only manually. To do it: 1. In the directory disk]:\Hsphere\bin\, unregister the HSSVC and HsQuotas services by running the commands: hssvc /unregserver HsQuotas /unregserver and removing the HKEY_LOCAL_MACHINE\SOFTWARE\Psoft key from the registry. 2. (This step is for owners of version 2.3.2 and higher) To remove the hsphere service, type in the command line: [WinDir]\Microsoft.NET\Framework\[version]\InstallUtil.exe /u [\]\bin\hsphere.exe where /[WinDir]/ is a path to the directory where Windows is installed (usually C:\WINNT) /[version]/ is a version of ASP.NET (v1.0.3705 or later) /[\]/ is a path to the directory where HSphere.NET is located For example: C:\Windows\Microsoft.NET\Framework\v1.1.4322\InstallUtil.exe /u c:\\bin\hsphere.exe 3. Delete H-Sphere registry key HKEY_LOCAL_MACHINE\SOFTWARE\Psoft 4. Go to the IIS interface and perform one of the following two actions: - If H-Sphere was set up on the default website, remove the CFG, Urchin, Webshell and MS SQL virtual directories; - If H-Sphere was set up on a separate website, remove the website. 5. Check in the component services on the H-Sphere website for /COM+/ applications /cfg/ and /cfg/net/. If you find them, make sure to remove them. 6. Re-map default FTP root to the IIS directory, usually c:\inetpub\ftproot. 7. Remove the user that was created during the H-Sphere installation to administer H-Sphere (by default, it's user 'HSadmin'). 8. Remove the H-Sphere directory, usually c:\hsphere and c:\ Important: do not delete the directory if it contains any of the packages installed. If you want to uninstall H-Sphere, uninstall all H-Sphere packages first.

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