Article ID: 3368, created on Nov 30, 2007, last review on May 11, 2014

  • Applies to:
  • H-Sphere

Resolution

Issue:
When customer trying to increase FTP quota to 1250, the following error is given:
"The 750.0 Disk space Quota limit on this type of resource has been exceeded"
Where is the 750.0 limit coming from? How can it be increased?

Solution:
In most cases, this error means that there is 'Disk quota' Max limit set in plan this account is signed under. To check if this is the case, please open user plan resources and check values for 'Disk space Quota' resource. If there is MAX value set to 750, this means that all users under this plan can`t increase disk quota over 750Mb.

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