Article ID: 3224, created on Nov 30, 2007, last review on May 7, 2014

  • Applies to:
  • H-Sphere

Resolution

Customers are making payments with PayPal payment processor via H-Sphere and they are receiving the following error: Charge log error:The payment can't be processed. Problem processing request. Web Processor Type: PayPal Error message:HTTPS hostname wrong Check PayPal Configuration in admin CP web interface - Settings - Merchant Gateway - Web Payment Processor Configuration - PayPal. In the PayPal form, check Server field, It should be www.paypal.com or paypal.com in regards to what you issued certificate for. If there is specified paypal.com, try to change it to optional: www.paypal.com or vice versa. Related docs: http://www.psoft.net/HSdocumentation/admin/paypal.html

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