Article ID: 3148, created on Nov 30, 2007, last review on Apr 18, 2012

  • Applies to:
  • H-Sphere

Resolution

Problem: Customer creates the stopgap domain but it is created with a wrong domain name. In the plan we see the right domain name and HS restart won't help. Solution: Most likely the reseller had removed an old service domain and re-added the new one. As a result, stopgap domain will be created with the old service domain name. You should re-submit this plan (don't change anything) and recreate this stopgap domain.

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