Article ID: 3044, created on Nov 7, 2007, last review on Apr 30, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


In Pending documents queue under Top > Commerce Director > Online Payments > Documents > Pending documents screen are listed all documents with the following properties:

  • Document balance is greater than zero
  • Document status is 'Open' or 'Overdue'
  • Payment method is attached to the document
  • Document is approved
  • Document is not placed on hold
  • Account which the document is created for is not not deleted
  • The maximal number of tries to pay the document is not reached
  • and capture transaction is pending or was not performed or errors occurred during capture transaction.

Both new and renewal Orders can be found here. This is the list of approved Orders scheduled for performing transaction. Orders can be processed both automatically (once a day) or manually, by HSP staff member. Pending documents can be temporarily disabled (for example to check a credit card, or for some other reasons). After transaction performed, depending on the payment Plug-in response, an Order can be placed either in Waiting for AuthCall list or in Waiting For Document Processing list.

Additional Information

Please also check Understanding order processing for detailed information regarding order processing procedure.

Search Words

Pending documents

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF