Article ID: 2995, created on Oct 29, 2007, last review on May 11, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2499
Product : EnsimPro for Windows 2003
Version : 10.3.0
Topic : Hotfix

Title
Hotfix 1: Addresses multiple issues

Summary
Addresses following issues:
• "password hint" can’t be accessed, if the site admin username is other than 'Admin'.
• Password can’t be changed by ISP.
• DiskQuota change through CLI fails after applying Hotfixes on Ensim Pro 10.2.0.

Prevention


Details

Ensim® Pro for Windows 10.3.0 Hotfix 1

Hotfix information

  • Hotfix no: 1
  • Hotfix date:  16-July-2007
  • Applies to: Ensim Pro for Windows - 10.3.0


Download:
http://download.swsoft.com/ensim/download/pro/windows/10.3.0/hotfix/1/EPW-10.3.0-Hotfix-1.zip
md5sum : c409f7708cca5bdd9cfaf866997552e6

Resolved Issues

This hotfix resolves the following issues. The numbers in parentheses indicate the Ensim problem report (PR) number.

  • "password hint" can’t be accessed, if the site admin username is other than 'Admin'. (59734)
  • Password can’t be changed by ISP. (1086848)
  • DiskQuota change through CLI fails after applying Hotfixs on Ensim Pro 10.2.0 (59710)

Known Issue and Workaround

  • Issue
    Inability to set a lower value for the Disk Space quota if the existing value for the Total Database size of Microsoft SQL Server 2005 Databases is more than the value of the new Disk Space quota you want to set.
    For example, if you are using the CLI to update the site, and if the existing value for Disk Space is 500 and Total Database size of Microsoft SQL Server 2005 Databases is 200, you can not set the value for the Disk Space quota below 200.
  • Workaround
    Set Total Database size of Microsoft SQL Server 2005 Databases quota value first and execute CLI to update the site. Now again set Disk Space and then execute CLI to update the site.

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

    Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Open a command window and run the command iisreset /stop.
  2. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.

The pre-installation procedure is complete.

    Installation instructions

        After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cli directory.
  3. Back up the existing wwpcli.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new wwpcli.dll from the temporary directory to the current directory.
  5. Change to the directory <install_dir>\pe\ProvEngine.
  6. Back up the existing Ensim.ProvEngine.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  7. Copy the new Ensim.ProvEngine.dll from the temporary directory to the current directory.
  8. Change to the directory <install_dir>\cp\admin\bin.
  9. Back up the existing cp.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  10. Copy the new cp.dll from the temporary directory to the current directory.

    Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following step to complete the hotfix installation.

  1.  Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Removing the hotfix

    You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

        To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.
  4. Restore the wwpcli.dll file from the backup location to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed.
  5. Restore the Ensim.ProvEngine.dll file from the backup location to the directory <install_dir>\pe\ProvEngine.
  6. Restore the cp.dll file from the backup location to the directory <install_dir>\cp\admin\bin.
  7. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


Attachments


Related Knowledge

Related Links
 
Last ModifiedUsageSatisfiedLast Used
7/16/2007 12:19:34 AM16 10/11/2007 4:44:18 AM

8e19bcddff0cc55cafe80c841132ca59 3ccb419cf98083f3bb45808fba8dbc7c 6311ae17c1ee52b36e68aaf4ad066387

Email subscription for changes to this article
Save as PDF