Article ID: 2991, created on Oct 29, 2007, last review on Apr 17, 2012

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2495
Product : Ensim Pro X for Windows
Version : 10.2.0
Topic : Hotfix

Title
Hotfix 9 for Ensim Pro for Windows v10.2.0

Summary
Addresses the following issue:
1. DiskQuota change through CLI fails after applying Hotfixes on Ensim Pro for Windows v10.2.0

Prevention


Details

Ensim® Pro for Windows 10.2.0 Hotfix 9

Hotfix information

  • Hotfix no: 9
  • Hotfix date:  09-July-2007
  • Applies to: Ensim Pro for Windows - 10.2.0

Download: http://download.swsoft.com/ensim/download/pro/windows/10.2.0/hotfix/9/EPW-10.2.0-Hotfix-9.zip
md5sum : de922b8c92a4261fb8fddc7d4042c614

Resolved Issues

This hotfix resolves the following issues. The numbers in parentheses indicate the Ensim problem report (PR) number.

  • DiskQuota change through CLI fails after applying Hotfixes on Ensim Pro for Windows v10.2.0(59710)

Prerequisites

Before installing this hotfix, ensure that your Ensim Pro 10.2.0 for Windows system has the following:

  • Ensim Pro for Windows 10.2.0 - hotfix 1, 3, 4, 5, 6, 7, 8

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

    Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Ensure that you have installed all hotfixes mentioned in the prerequisites section unless they are marked as optional.
  2. Open a command window and run the command iisreset /stop.
  3. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.

The pre-installation procedure is complete.

    Installation instructions

        After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cli directory.
  3. Back up the existing wwpcli.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new wwpcli.dll from the temporary directory to the current directory.

    Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following step to complete the hotfix installation.

  1. Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Removing the hotfix

    You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

        To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.
  4. Restore the wwpcli.dll file from the backup location to the directory <install_dir>\cli where <install_dir> refers to the path where Ensim Pro is installed. 
  5. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


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7/9/2007 3:39:43 AM5 10/12/2007 4:58:25 AM

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