Article ID: 2988, created on Oct 29, 2007, last review on May 4, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2491
Product : Ensim Pro X for Windows
Version : 10.2.0
Topic : Hotfix

Title
Hotfix 8 : Hotfix to migrate from Ensim Pro for Windows v3.6 to v10.2.0

Summary
Hotfix to migrate from Ensim Pro for Windows v3.6 to v10.2.0

Prevention


Details

Ensim® Pro for Windows 10.2.0 Hotfix 8 Release notes

Hotfix information

  • Hotfix no: 8
  • Hotfix date: 03-July-2007
  • Applies to: Ensim Pro for Windows - 10.2.0

Download: http://download.swsoft.com/ensim/download/pro/windows/10.2.0/hotfix/8/EPW-10.2.0-Hotfix-8.zip
md5sum : fd9f3d7cb917f03feecd07a607e7e396

Resolved Issues

This hotfix needs to be installed to migrate the data from Ensim Pro for Windows version 3.6 to Ensim Pro for Windows version 10.2.0 [Migration tool 4.1]. 

Prerequisites

Before installing this hotfix, ensure that your Ensim Pro 10.2.0 for Windows system has the following:

  • Ensim Pro for Windows 10.2.0 - hotfix 1, 3, 4, 5, 6, 7

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

    Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Open a command window and run the command iisreset /stop.
  2. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.

The pre-installation procedure is complete.

    Installation instructions

        After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\cp\admin\bin\serviceComponents\mail where <install_dir> refers to the path where Ensim Pro is installed. 
  3. Back up the existing mailBackend.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new mailBackend.dll from the temporary directory to the current directory.

    Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following step to complete the hotfix installation.  

 

1.      Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Removing the hotfix

    You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

        To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.
  4. Restore the mailBackend.dll file from the backup location to the directory <install_dir>\cp\admin\bin\serviceComponents\mail where <install_dir> refers to the path where Ensim Pro is installed.
  5. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


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7/2/2007 11:20:51 PM2 10/12/2007 4:59:55 AM

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