Article ID: 2945, created on Oct 29, 2007, last review on Apr 25, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2426
Product : Ensim Pro X for Windows
Version : 10.2.0
Topic : Hotfix

Title
Hotfix 2 : Issue with database backup operation while upgrading

Summary
Addresses the issue "Issue with database backup operation while upgrading"

Prevention


Details

Ensim® Pro for Windows 10.2.0 Hotfix 2 Release notes

Introduction

These release notes provide information about Ensim Pro for Windows 10.2.0 hotfix 2 resolved issues, prerequisites, and installation instructions.

Hotfix information

  • Hotfix no: 2
  • Hotfix date: 17-January-2007
  • Applies to: Ensim Pro for Windows - 10.2.0

Download:

General:
http://download.swsoft.com/ensim/download/pro/windows/10.2.0/hotfix/2/EPW-10.2.0-Hotfix-2.zip
md5sum : a2ac1b657366570f6cd1cc449d154a50

Promotional Build:
http://download.swsoft.com/ensim/download/pro/windows/mspromo10.2.0/hotfix/2/EPW-10.2.0-Hotfix-2.zip
md5sum : a2ac1b657366570f6cd1cc449d154a50

Resolved Issues

This hotfix resolves the following issue.

  • Upgrade Error Error: (-2147217871) from 10.0.0 to 10.2.0

        Issue: Database backup operation for Ensim databases with size more than 500MB timeouts while upgrading.

        Resolution: Database backup operation for Ensim databases with size more than 500MB succeeds while upgrading.

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

    Installation instructions

        Complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Run the EPW1020Patch.exe through command line to upgrade your existing Ensim Pro for Windows to Ensim Pro for Windows 10.2.0.     (Note: This upgrade executable will handle rollback if it fails to upgrade to Ensim Pro for Windows 10.2.0.)

Note: In case of upgrading to Ensim Pro for Windows 2003 v10.2.0, ensure that MSDE is upgraded to MSSQL 2005, before starting the upgrade process.


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1/17/2007 2:16:25 AM24 10/12/2007 5:20:21 AM

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