Article ID: 2890, created on Oct 29, 2007, last review on Apr 25, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2316
Product : EnsimPro for Windows 2003
Version : 5.0.0
Topic : Hotfix

Title
Hotfix 7 : Licenses with higher domain limits can not be applied

Summary
Addresses the issue "Licenses with higher domain limits can not be applied"

Prevention


Details

Ensim® Pro for Windows 5.0.0 Hotfix 7 Release notes

Hotfix information

  • Service:Ensim Pro for Windows - 5.0.0
  • Hotfix no:7
  • Hotfix date:12-July-2006

Download: http://download.swsoft.com/ensim/download/pro/windows/5.0/hotfix/7/EPW-5.0.0-Hotfix-7.zip
md5sum : ca89d86b2e0bf1f03a58ab1185bbcb89

Resolved Issues

This hotfix resolves the following issue.

Issue: Licenses with higher domain limits can not be applied

Resolution: Licenses with higher domain limits can be applied

Prerequisites

Before installing this hotfix, ensure that your Ensim Pro 5.0.0 for Windows system has the following:

  • Ensim Pro for Windows 5.0.0 - hotfix 1, 2, 3, 4, 5, 6

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Ensure that you have installed all hotfixes mentioned in the prerequisites section unless they are marked as optional.
  2. Open a command window and run the command iisreset /stop.
  3. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.

The pre-installation procedure is complete.

Installation instructions

After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\pe\ProvEngine where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then go to C:\Program Files\Ensim\WEBppliance\pe\ProvEngine directory.
  3. Back up the existing Ensim.ProvEngine.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new Ensim.ProvEngine.dll from the temporary directory to the current directory.

Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following step to complete the hotfix installation.  

1.      Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Removing the hotfix

You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component:
        a. Click Start > Programs > Administrative Tools, then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer >
             COM+ Applications.
        c. Right-click EnsimProvisionEngine, then select Shut down.
  4. Restore the Ensim.ProvEngine.dll file from the backup location to the directory <install_dir>\pe\ProvEngine where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\pe\ProvEngine directory.
  5. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


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7/12/2006 6:23:22 AM16 10/11/2007 5:30:14 AM

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