Article ID: 2788, created on Oct 29, 2007, last review on Apr 18, 2012

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 2170
Product : EnsimPro for Windows 2003
Version : 4.0.1
Topic : Hotfix

Title
Hotfix 14 : Addresses multiple issues

Summary
Addresses multiple issues

Prevention


Details

Ensim® Pro for Windows 4.0.1 Hotfix 14 Release notes

Hotfix information

  • Product:Ensim Pro for Windows - 4.0.1
  • Patch Number:14
  • Hotfix date:13-January-2006

Download: http://download.swsoft.com/ensim/download/pro/windows/4.0.1/hotfix/hotfix14/WWP-4.0.1-Hotfix-14.zip
md5sum : 50503cd5cedc896204f5518cd08728b5

New feature added in this hotfix

This section describes the new features added by this hotfix

    You can hide port number in FTP URL displayed to the site administrator.

Resolved Issues

This hotfix resolves the following issue.

  • Port 1000x is being displayed in FTP access URL to site administrator.
  • Site preview url is using IP address instead of FQDN.

Prerequisites

Before installing this hotfix, ensure that your Ensim Pro 4.0.1 for Windows system has the following:

  • Ensim Pro for Windows 4.0.1 - hotfix 1, 2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 13

Time requirements and customer impact

It takes a few minutes to apply the hotfix. During this time, new customers cannot be provisioned, and Ensim Pro control panel is unavailable. 

Installing the hotfix

This section explains how to install the hotfix.

Pre-installation instructions

Before installing the hotfix, you need to disable server applications. This section describes the pre-installation instructions.

  1. Ensure that you have installed all hotfixes mentioned in the prerequisites section unless they are marked as optional.
  2. Open a command window and run the command iisreset /stop.
  3. Disable the EnsimProvisionEngine service by logging in to server as server administrator and performing the following steps:
        a. Click Start > Programs > Administrative Tools > then click Component Services.
        b. In the left navigation bar, expand Console Root > Component Services > Computers > My Computer > COM+ Applications
        c. Right-click EnsimProvisionEngine, then select Shut down

The pre-installation procedure is complete.

Installation instructions

After performing the steps in the pre-installation section, complete the following steps to install the hotfix.

  1. Unzip the hotfix zip file to a temporary directory.
  2. Change to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
  3. Back up the existing Ensim.CP.Lib.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  4. Copy the new Ensim.CP.Lib.dll from the temporary directory to the current directory.
  5. Change to the directory <install_dir>\cp\admin\siteadmin\serviceComponents\filemanager\FMWeb\bin
  6. Copy the new Ensim.CP.Lib.dll from the temporary directory to the current directory.
  7. Change to the directory <install_dir>\cp\admin\bin\serviceComponents\msftp.
  8. Back up the existing msftpsvcFrontend.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  9. Copy the new msftpsvcFrontend.dll from the temporary directory to the current directory.
  10. Change to the directory <install_dir>\cp\admin\bin\serviceComponents\mysql if MySQL addon is installed.
  11. Back up the existing MySQLBackend.dll file to a location other than the existing directory if MySQL addon is installed.
    Important: Do not rename the file and keep it in the current directory.
  12. Copy the new MySQLBackend.dll from the temporary directory to the current directory if MySQL addon is installed.
  13. Change to the directory <install_dir>\cp\admin\bin\serviceComponents\w3svc
  14. Back up the existing W3svcFrontend.dll file to a location other than the existing directory.
    Important: Do not rename the file and keep it in the current directory.
  15. Copy the new W3svcFrontend.dll from the temporary directory to the current directory.
  16. Change to the directory <install_dir>\cp\admin\bin
  17. Copy the new SetGlobalConfig.exe from the temporary directory to the current directory.

Post-installation instructions

After installing the hotfix as described in the preceding section, perform the following steps to complete the hotfix installation.

1.      Open a command window and run the command iisreset /start.

The hotfix installation is complete.

Enabling and disabling new feature

    This section describes the procedures for enabling or disabling new features

  • Hide port number in FTP URL displayed to the site administrator

Enabling this feature

  1. Login to the server as administrator.
  2. Open a command window
  3. Change to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
  4. Run the command
    SetGlobalConfig.exe <ispusername> <password> "Global EPW Settings" EPWSettings HideFTPPort true bool
    where ispusername = ISP Administrator login name and password = ISP Administrator password
  5. Run the command iisreset /stop.
  6. Stop the EnsimProvisionEngine COM+ component. Open Start > Programs > Administrative Tools > Component Services
    Navigate to : Computers > My Computer > COM+ Applications > EnsimProvisionEngine. Right Click > Shut Down
  7. Run the command iisreset /start.

Disabling this feature

  1. Login to the server as administrator.
  2. Open a command window
  3. Change to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
  4. Run the command
    SetGlobalConfig.exe <ispusername> <password> "Global EPW Settings" EPWSettings HideFTPPort false bool
    where ispusername = ISP Administrator login name and password = ISP Administrator password
  5. Run the command iisreset /stop.
  6. Stop the EnsimProvisionEngine COM+ component. Open Start > Programs > Administrative Tools > Component Services
    Navigate to : Computers > My Computer > COM+ Applications > EnsimProvisionEngine. Right Click > Shut Down
  7. Run the command iisreset /start.

Note: By default this feature is not enabled.

Removing the hotfix

You can remove (or roll back) the installed hotfix by restoring the backed up DLL files    

        To roll back the hotfix installation:

  1. Login to the server as administrator.
  2. Open a command window and run the command iisreset /stop.
  3. Stop the EnsimProvisionEngine COM+ component. Open Start > Programs > Administrative Tools > Component Services
    Navigate to : Computers > My Computer > COM+ Applications > EnsimProvisionEngine. Right Click > Shut Down
  4. Restore the Ensim.CP.Lib.dll file from the backup location to the directory <install_dir>\cp\admin\bin where <install_dir> refers to the path where Ensim Pro is installed. For example, if Ensim Pro is installed in C:\Program Files\Ensim\WEBppliance, then switch to C:\Program Files\Ensim\WEBppliance\cp\admin\bin directory.
  5. Restore the Ensim.CP.Lib.dll file from the backup location to the directory <install_dir>\cp\admin\siteadmin\serviceComponents\filemanager\FMWeb\bin.
  6. Restore the msftpsvcFrontend.dll file from the backup location to the directory <install_dir>\cp\admin\bin\serviceComponents\msftp
  7. Restore the MySQLBackend.dll file from the backup location to the directory <install_dir>\cp\admin\bin\serviceComponents\mysql if MySQL addon is installed.
  8. Restore the W3svcFrontend.dll file from the backup location to the directory <install_dir>\cp\admin\bin\serviceComponents\w3svc
  9. Delete the SetGlobalConfig.exe from the directory <install_dir>\cp\admin\bin
  10. Open a command window and run the command iisreset /start.

The hotfix rollback is complete.


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1/13/2006 4:30:54 AM665010/11/2007 5:19:48 AM

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