Article ID: 2528, created on Oct 29, 2007, last review on Apr 18, 2012

  • Applies to:
  • Pro Control Panel Linux

AdditionalInformation

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Knowledge ID 1420
Product : WEBppliance for Linux
Version : 3.5.0
Topic : FAQ

Title
Copy of After login Squirrelmail gives Preference file error

Summary
Copy of After login Squirrelmail gives Preference file error

Prevention


Details
The Error Recieved is similiar to

ERROR Preference file, ../../squirrelmail-data/blackhole@ensim.com.pref, could not be opened.
Contact your system administrator to resolve this issue.


This happens when a Site in 3.1 Compatibility mode or Low Security is changed to High Security and vica versa.

When a site runs in 3.1 Compatibility or Low Security mode, php scripts like squirrelmail run as user apache.

Hence the squirrelmail preference & addressbook files under /home/virtual/domainname/var/www/squirrelmail-data/ have to be owned by apache:apache

When a site runs in High Security mode, php scripts like squirrelmail run as user adminN
adminN is the webppliance admin user for site which can be checked by ..

sitelookup -d domainname wp_user

Hence the squirrelmail preference & addressbook files under /home/virtual/domainname/var/www/squirrelmail-data/ have to be owned by adminN:adminN

Currently, these permissions have to be manually fixed as per the above details.
This issue shall be addressed in future verions of Webppliance Pro


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Last ModifiedUsageSatisfiedLast Used
8/20/2004 12:48:14 PM57 10/11/2007 6:41:36 AM

4cc899da08664637a8bc437308d3ddd7 3ccb419cf98083f3bb45808fba8dbc7c 6311ae17c1ee52b36e68aaf4ad066387

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