Article ID: 2498, created on Oct 29, 2007, last review on May 7, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 1273
Product : WEBppliance for Windows
Version : 3.2.1
Topic : FAQ

Title
Error occurs when trying to change the admin password for a site

Summary
Error occurs when trying to change the admin password for a site

Prevention


Details
Solution:

Synopsis:

Error occurs when trying to change the admin password for a site.

Result : Edit Site Failed!
The following error occurred: Unable to change mail user password

Affected file:
<Install Dir>\published\webhost\services\winvirtualhosting\useradmin\UserAccessControl.pyc

Resolution:

Replace the affected file with the UserAccessControl.pyc available at:

http://download.swsoft.com/ensim/download/webppliance/windows/hotfix/UserAccessControl.pyc

IMPORTANT: This file is ONLY applicable for WWP version 3.2.1

While checking if the domain exists in wwp, convert the domain input at the login and name read from domain list in registry to lowercase.

Installation Instructions:
1. Go to <Install Dir>\published\webhost\services\winvirtualhosting\useradmin
2. Backup the UserAccessControl.pyc to some other file.
3. Replace the UserAccessControl.pyc with the attached one.
4. Restart virtualhosting service as follows:
a. net stop virtualhosting
b. net start virtualhosting

 

 


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Last ModifiedUsageSatisfiedLast Used
8/20/2004 1:45:55 PM102 10/11/2007 9:44:42 PM

8e19bcddff0cc55cafe80c841132ca59 3ccb419cf98083f3bb45808fba8dbc7c 6311ae17c1ee52b36e68aaf4ad066387

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