Article ID: 2452, created on Oct 29, 2007, last review on Apr 18, 2012

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 1218
Product : WEBppliance for Windows
Version : 3.0
Topic : FAQ

Title
When an e-mail with an attachment is send from webmail of mailmax the attachment

Summary
When an e-mail with an attachment is send from webmail of mailmax the attachment comes in as a 64byte .dat file.

Prevention


Details

This usually happens if some custom permissions are applied to the Webppliance machine. By default the Mailmaxweb service requires the IUSR of the local machine read access to the C drive only.

In order to fix this issue please go to the Properties of "C" drive over there go to security under security you will find that the user IUSR_machine name does not have any rights. You will have to add the user IUSR_machine name to the list then click on

Advanced --> View Edit --> Apply onto this folder only
Select the following permissions
List Folder / Read Data
Read Attributes
Read Extended Attributes
Read Permissions.

Click on ok and apply these permission.

For detailed information you can also have a look at the attachment as to how permissions are set.

Now the webmail should be able to send mails with attachments without any problems.


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Last ModifiedUsageSatisfiedLast Used
8/20/2004 1:45:29 PM14 10/11/2007 11:02:58 PM

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