Article ID: 2423, created on Oct 29, 2007, last review on May 1, 2014

  • Applies to:
  • Pro Control Panel Windows

AdditionalInformation

View Knowledge
Knowledge ID 1189
Product : WEBppliance for Windows
Version : 3.0
Topic : FAQ

Title
When starting Urchin 3.3 Configuration it always shows an error page, but the .

Summary
When starting Urchin 3.3 Configuration it always shows an error page, but the URL: http://localhost:5878/IISAdmin/UrchinC/Urchinconfr.asp in the web browser looks OK.

Prevention


Details
Solution:

Urchin assumes that the Administrative website is running under IIS, but this is removed in a WEBppliance for Windows server.

This error occurs because Urchin creates all customization links under an Admin website that doesn’t exist.

To fix this problem:

  • Create a Virtual directory (e.g., UrchinC) under any live domain on the server (e.g. the default web site), and point it to C:\WINNT\system32\inetsrv\iisadmin\UrchinC  with “Scripts Only” execute permissions.
  • Access the URL:  http://hostname/UrchinC/Urchinconfr.asp

IMPORTANT NOTE: Ensim does not recommend using Urchin’s conf files directly.


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Last ModifiedUsageSatisfiedLast Used
8/20/2004 1:48:40 PM23 10/11/2007 11:03:39 PM

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