Article ID: 2294, created on Oct 26, 2007, last review on May 10, 2014

  • Applies to:
  • Odin Business Automation Standard 3.3

Symptoms

There is the following error message in Action log on 'Top > Action log' screen:
Operation has failed with Error Code # 69037.

Cause

Such error message is generated when the utility 'vzpkg' on Parallels Virtuozzo Containers hardware node was not able to install template due to connection issues with remote package repositories.

Resolution

 To correct this issue it is required to check why application installation failed on hardware node trying to install the application template directly on hardware node using the command 'vzpkg install TEMPLATE' command (where TEMPLATE should be replaced with actual template name).

 

The following error messages may be printed by the utility 'vzpkg' during installation:

  • 'Temporary failure in name resolution' - caused by DNS resolving issue, hardware node is not able to resolve hostnames of remote repositories message. Please check if nameserver defined in /etc/resolv.conf file on Virtuozzo hardware node is able to resolve DNS queries correctly;
  • 'Connection timed out' - caused by connection issue with remote repositories. This error could appear in case remote repository is down or connections to remote repositories are blocked by some firewall or router configuration.
    Please ensure that outgoing connections from hardware node to ports 80 and 21 are open. In case remote repository is down it is possible to change the repository URL to any other repositories with adjusting configuration in /etc/vztt/vztt.conf file on hardware node;
  • 'IOError: HTTP Error 404' - caused by changes on remote repository. Probably path on remote repository was changed or repository moved to another location. To solve this issue it should be possible to change the repository URL to any other repositories with adjusting configuration in /etc/vztt/vztt.conf file on hardware node.
    Recent known changes in vendors' repositories configuration:

b91f0e51a581aafeed4e0834068081e0 400e18f6ede9f8be5575a475d2d6b0a6 95c731ef6bb58e30865e046f2135d4c1 caea8340e2d186a540518d08602aa065

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