The following error is shown when trying to install PBA-S:
No products match current OS installation
There are two possible reasons for such error:
- Operating System (OS) installed is not supported by Parallels Business Automation - Standard (PBA-S).
- Some RPM dependencies cannot be resolved automatically.
1. OS installed is not supported by Parallels Business Automation - Standard (PBA-S).
Verify the list of supported operating systems in Installation Guide: Hardware And Software Requirements.
2. Some RPM dependencies cannot be resolved automatically.
Some packages PBA-S requires could be not installed or their versions do not satisfy PBA-S requirements. In order to fix this issue please do the following:
a) Check the file "
/tmp/product_installer.log" for unresolved dependencies.
For example, the file "
/tmp/product_installer.log" may contain the following entry:
INFO: Package hspc-release-3.3.1-06.07.swsoft has following unresolved dependencies: openssh-server >= 3.9p1 DEBUG: <===== WARNING: [Autoinstaller] No record found in the info file. The OS installed or its configuration is not compatible with HSPcomplete requirements
The entry above means that the "
openssh-server" package is either not installed or installed with the wrong version.
b) Install all packages required by PBA-S or remove the conflicting packages. In the example above,
openssh-server should be installed.
c) Before you continue with the PBA-S installation, you need to remove the following Perl modules:
# rpm -e perl-Digest-MD5 --nodeps # rpm -e perl-Storable --nodeps # rpm -e perl-Filter --nodeps
d) Continue PBA-S installation according to the Installation Instructions.