Article ID: 2113, created on Aug 22, 2007, last review on Dec 22, 2016

  • Applies to:
  • Odin Business Automation Standard

Symptoms

The following error is shown when trying to install OBAS:

    No products match current OS installation

Cause

There are two possible reasons for such error:

  1. Operating System (OS) installed is not supported by Odin Business Automation Standard (OBAS).
  2. Some RPM dependencies cannot be resolved automatically.

Resolution

1. OS installed is not supported by Odin Business Automation Standard (OBAS).

Verify the list of supported operating systems in Installation Guide: Hardware And Software Requirements.

2. Some RPM dependencies cannot be resolved automatically.

Some packages OBAS requires could be not installed or their versions do not satisfy OBAS requirements. In order to fix this issue please do the following:

a) Check the file "/tmp/product_installer.log" for unresolved dependencies.

For example, the file "/tmp/product_installer.log" may contain the following entry:

INFO: Package hspc-release-3.3.1-06.07.swsoft has following unresolved dependencies:
    openssh-server >= 3.9p1
    DEBUG: <=====
    WARNING: [Autoinstaller] No record found in the info file. The OS installed or its configuration is not compatible with HSPcomplete requirements

The entry above means that the "openssh-server" package is either not installed or installed with the wrong version.

b) Install all packages required by OBAS or remove the conflicting packages. In the example above, openssh-server should be installed.

c) Before you continue with the OBAS installation, you need to remove the following Perl modules:

# rpm -e perl-Digest-MD5 --nodeps
# rpm -e perl-Storable --nodeps  
# rpm -e perl-Filter --nodeps  

d) Continue OBAS installation according to the Installation Instructions.

Search Words

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