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Article ID: 132769, created on Jun 13, 2018, last review on Jun 13, 2018

  • Applies to:
  • Operations Automation

Symptoms

End-customer uses IIS web-site created on OA module Windows Shared Hosting (WSH)

Task "Provisioning "siteWithHosting" for APS application Web Business Builder" fails with error:

APS Application Error:
500 Internal Server Error
[BUSException] 605: Error trying to create ftp user {"name":"WBB_***","password":"***"}.

Body: {
"code": 605,
"error": "BUSException",
"message": "605: Error trying to create ftp user {\"name\":\"WBB_***\",\"password\":\"***\"}",
"packageId": "59406122-c911-4bab-b6bf-cad7bdf9f852",
"http_request": "POST /wbb/sitewithhosting"
}

Cause

Software-related issue with internal ID APS-14014

Resolution

Since Windows Shared Hosting is reaching End of Life by the end of 2018, fix for APS-14014 is not planned.

Please contact your Technical Account Manager or pta@odin.com for additional clarifications.

Workaround is not available.

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