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Article ID: 132764, created on Jun 11, 2018, last review on Jun 11, 2018

  • Applies to:
  • Business Automation 7.3

Symptoms

A User was created with a phone number without an Area Code specified like below:

+47 00000000

However after the User information was edited using CCPv2, it was changed to the same one, but with Phone Area Code specified, for instance:

+47 (000) 00000

Cause

The issue is caused by #APS-45531.

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates to clarify status of the sotware-related issue.

As a workaround, please, change the affected User phone number from Billing PCP.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 1def515ca613a5505aa21a4affa96e6b b2c3b33425dfc50c7d41a2efaa7f84f3

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