Search Engine: Elastic

Article ID: 132648, created on May 16, 2018, last review on May 16, 2018

  • Applies to:
  • Operations Automation 7.2
  • Operations Automation 7.3

Symptoms

OA creates entries in the /usr/local/pem/etc/logparser/config.xml file to process only following Apache log files located in the webspace: access_log, ssl_access_log, error_log.

But it is not creating entries for ssl_error_log, hence ssl_error_log is not processed via logparser.

Cause

The option to rotate the ssl_error_log is not presented in the Odin Automation Platform. In order to implement such functionality, the Feature request with ID PFR-1758 was submitted to the Engineering team.

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team (pta@odin.com) in order to trace the current status of #PFR-1758

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