Search Engine: Elastic

Article ID: 131768, created on Nov 14, 2017, last review on Nov 14, 2017

  • Applies to:
  • Operations Automation 7.2

Symptoms

Task "Provisioning "Tenant" for APS application Azure Cloud Solution Provider" fails:

"error": "400",
"message": "Access denied.",
"category": "service",
"context": "401",

azure.log error:

ERROR [com.odin.azure.api.PartnerCenter] (azure task-18) Partner service failed response:{"code":400,"description":"Access denied.","data":[],"source":"PartnerFD"}

DEBUG [com.odin.azure.api.PartnerCenter] (azure task-18) <CREST> Request failed: [com.microsoft.store.partnercenter.exception.PartnerException] {"code":400,"description":"Access denied.","data":[],"source":"PartnerFD"}
ERROR [com.odin.azure.server.ErrorsHandler] (azure task-18) <APS-APP> Error: com.odin.azure.api.exceptions.PartnerCenterErrorException: Access denied.

Cause

The error itself, returning by Microsoft API is generic.
The most possible reason is: customer removed Delegated Admin Permissions (DAP), related to the Reseller on the Microsoft Partner Center side.

Resolution

Check the Company Info section of the mentioned customer on the Microsoft Partner Center side. In case Partner Relationship is revoked, one can see corresponding notification.

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