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Article ID: 131612, created on Oct 12, 2017, last review on Dec 18, 2017

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

DNS record for a domain has been added/adjusted from the providers'/reseller's control panel or added by pem.createDNSRecord. When viewing the records in the CCP v2 DATA is either absent or left with a previous value. When clicking the record, correct information is shown.

Cause

APS resource of type /pa/dns/record/a/1.0 contains two different fields with DNS record data: "data" and "address". They are updated in different ways:

  • only "address" property value is updated from Provider CP/created with API;
  • both "data" and "address" property values are updated from CCPv2;

The issue has been confirmed as a bug with id #POA-113383 ("data" APS resource value not updated for DNS records on PCP modifications").

Resolution

The issue is expected to be fixed in OSA 7.3.

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