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Article ID: 131601, created on Oct 11, 2017, last review on Oct 11, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Zero limit licenses are displayed in the CCPv2 > Office 365 > Licenses tab for Office 365 Multi-Sku subscriptions.

Cause

The cause a software-related issue #APSA-19037: "Office 365 Multi-SKU: License is still visible in CCPv2 despite zero limit."

Resolution

Please contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to clarify the status of the #APSA-19037.

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