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Article ID: 131288, created on Aug 11, 2017, last review on Aug 11, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

completeMOSI2CSP.py script:

python completeMOSI2CSP.py --conversion-mode preserveSubscriptionId --on-hold yes --csp-app-instance-id 10 --pba --input-file input_data.csv --out-file out_data1

returns the following error in its out-file:

Unable to obtain cloud subscriptions: 'HTTP Error 500: Internal Server Error'

Cause

EndEffectiveDate field value for the subscription is set to some date in the past in the Office365 Syndication Endpoint database - thus script cannot locate it.

Resolution

Contact Odin Technical Support in order to fix the date in the Office365 Syndication Endpoint database.

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