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Article ID: 131145, created on Jul 15, 2017, last review on Jul 15, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

An attempt to Place an Order from the PCP in Home > Operations > Orders > Add New Order fails with following error trying to open a list of available plans:

ODBC code #42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request.ODBC code #42000 

Cause

The issue is caused by PBA-74877 "Not possible to place an order: "The incoming request has too many parameters"

Resolution

Please contact you Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the sofware issue.

As a workaround it is still possible to place an order for the customer from CCP, using "Buy More Services" button.

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