Symptoms

Provider name is displayed for all subscriptions in PCP > Operations > Subscriptions instead of correct vendor, even if subscription belongs to a Reseller.

The same issue could be faced for Reseller's CP.

Cause

Software-related issue #POA-108558 "Wrong Vendor shown when listing Customer subscriptions for L1 Reseller".

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.