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Article ID: 131138, created on Jul 12, 2017, last review on Jul 12, 2017

  • Applies to:
  • Operations Automation 7.0

Symptoms

Provider name is displayed for all subscriptions in PCP > Operations > Subscriptions instead of correct vendor, even if subscription belongs to a Reseller.

The same issue could be faced for Reseller's CP.

Cause

Software-related issue #POA-108558 "Wrong Vendor shown when listing Customer subscriptions for L1 Reseller".

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.

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