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Article ID: 131006, created on Jun 15, 2017, last review on Mar 17, 2018

  • Applies to:
  • Operations Automation

Symptoms

Sales Order for Office 365 or Azure CSP service fails with:

"Value must be no longer than 25 characters"

The following error could be seen in core.log:

Invalid value passed for setting 'domain_prefix': Value must be no longer than 25 characters.

Cause

Application limitation. Office 365 subdomain length is limitated to 25 symbols in Odin Automation.

For Office 365 these are #APSA-15406: "Invalid value passed for setting 'subdomain' Value must be no longer than 25 characters for Microsoft O365" and #PFR-1533.

For Azure CSP this is #APSA-18357: "Add support of domain prefixes longer than 25 symbols".

Resolution

Please contact TAM or pta@odin.com to trace the status of the request.

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