Article ID: 129637, created on Oct 18, 2016, last review on Oct 18, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

File Manager does not work on a new NG server:

Invalid backend response.
Data is not JSON.

pemcln group has ID different from 10003:

# grep pem /etc/group
pemcln:x:10001:

Cause

pemcln group was added before the NG related installation tasks. As a result, it has incorrect ID.

Resolution

Make sure pemcln group has the ID of 10003 on the NG server.

# groupdel pemcln
# groupadd -g 10003 -f pemcln

Search Words

Data is not JSON.

pemcln

Invalid backend response.

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