Article ID: 129633, created on Oct 18, 2016, last review on Oct 18, 2016

  • Applies to:
  • Operations Automation 7.0

Symptoms

Since the upgrade of Operations Automation to 7.0 version, several tasks Subscribe users for notifications appeared in Task Manager with Restarted status. When trying to process these tasks, the error appears:

Fail to run task: 5412630. Task should be in statuses: [CANCELED, FAILED]

Cause

The behavior described is caused by software issue #POA-106541.

Resolution

The fix is planned to be included in one of the future product updates.

Contact your Technical Account Manager or Pooled Technical Associate team via pta@odin.com to trace the status of the issue.

Search Words

restarted status

Task should be in statuses: [CANCELED, FAILED]

tasks in restarted status

POA-106541

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post-upgrade

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