Article ID: 129599, created on Oct 11, 2016, last review on Nov 7, 2016

  • Applies to:
  • Business Automation

Symptoms

I am searching for the resource with name Plesk(TM) Anti-Virus by Dr.Web, the search results are empty even though such resource exists.

The same issue happens with the names with some special symbols like $, {, +, etc.

Cause

The issue is caused by the bug with id #PBA-31300 ("Search doesn't work as expected in case search criteria contains brackets"). The same issue is reproduced for any lists - accounts, plans, etc.

Resolution

As a search criteria use a part of the name before the parentheses or after them. Otherwise escape the symbol, like that \(TM\).

Search Words

searching with brackets

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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