Article ID: 129566, created on Oct 7, 2016, last review on Oct 7, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Office365 subscription does not react upon limits changing, but it is ok with APS events (checked KB 128809 article). It was discovered, that Office365/Tenant/1.2 and pa/subscription/1.0 APS resources are in place and belong to the correct account, but there is no Office365/Subscription/1.2 APS resource, as it should be.

Cause

Missing /Office365/Subscription/1.2 APS resource due to manual Endpoint DB modification. For example, license quantity was set to 0 in the Endpoint DB directly.

Resolution

Contact Odin Technical Support to re-create APS resource manually.

Search Words

Office365/Subscription

Office365/Subscription/1.2

subscription does not react upon limits changing

curl -k -X POST 'https://localhost:6308/aps/2/resources'

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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