Article ID: 129553, created on Oct 3, 2016, last review on Oct 3, 2016

  • Applies to:
  • Business Automation 5.5


Precheck for upgrade to BA 6.0.x fails:

------------ Case-sensitive usernames --------------

|   Below is list of duplicated user login names:    |

|         Account |                            Login |

|         1000001 |                     'testUser'   |
|         1004054 |                     'Kapital'    |

| Above users exist in PBA and do not exist in POA.  |
| Also these users have duplicated logins in PBA.    |
| Please remove these users from PBA control panel   |
| and restart pre-check to continue with the upgrade.|


In BA there are users that have the logins different only by the case. Logins in OA are case-insensitive, users testUser and testuser are considered to be the users with the same name, only one of them can exist in OA.


Remove the user that does not exist in OA from BA, rerun precheck.

Search Words

users exist in PBA and do not exist in POA.

duplicate username in database


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