Article ID: 129542, created on Sep 29, 2016, last review on Sep 29, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Registration of an ".asia" domain via the eNom plug in failed with the following record in the Action log:

Register Domain; Domain domain.asia. Error occurred while registration. Error: unknown.
See Problem # p2016-09-21_19-28-34 for details.

In the Problem report related the following messages can be found:

[2016/09/22 00:31:53] [INFO] [5604] [HSPC::MT::Plugin::DM::eNom::Transport::_parse_plain] Parsed result: $VAR1 = [
'apitype => API',

'command => PURCHASE',

'done => true',

'err1=extended attribute: asia_otheridentform is required for asia_identform => other.',

'errcount => 1',

'exectime => 0.000',

'islockable => True',

'isrealtimetld => True',

'language => eng',

'maxperiod => 10',

'minperiod => 1',

'requestdatetime => 9/22/2016 12:31:53 AM',

'responsecount => 1',

'responsenumber1 => 301289',

'responsestring1 => Validation error; missing; extended attribute',

'server => SJL0WWAPI16',

'site => ',

'timedifference => +07.00',

'trackingkey => 475256fd-58fd-449e-88af-7496384c168e'

];



[2016/09/22 00:31:53] [DEBUG] [5604] [HSPC::MT::DM::RegDomain::process_domain] Original Result=$VAR1 = {
'domain_status' => 'error',

'message' => '',

'is_success' => 0

};

Cause

Such behavior was classified as software issue PBAS-30485 and will be fixed in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Public roadmaps for partners

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

Hotfix for 4.5.2 version

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-dm-enom-4.5.2-45.swsoft.x86_64.rpm

# service hspcd restart 

For 32-bit OS:

# rpm -Uvh hspc-plugin-dm-enom-4.5.2-45.swsoft.i386.rpm

# service hspcd restart 

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Search Words

error domain

asia_otheridentform is required for asia_identform

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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