Article ID: 129531, created on Sep 28, 2016, last review on Sep 28, 2016

  • Applies to:
  • Business Automation


There are several languages enabled and activated, but the multilingual selection (e.g. plan name, plan short and long description) is missing in the control panel.


That is a side-effect of the bug #PBA-36390 ("It's possible to work with PBA even with expired password").


In BA there is the password expiration policy :

Home > System > Settings > Security

you either need to disable the policy (anyway it is valid only for the direct logins to BA) and set it in OA if required (System > Settings > Security > Password Expiration Policy) or you need to make sure all the users changed the passwords. For those who changed the password, the multi-locale is supposed to appear and the user will be able to edit the plan names when logged in under any of the locales.

Search Words

service plan localization absent

service plan name multilingual

name field locale absent

multilanguage service plan

multilocale support no longer present

no language switcher

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