Article ID: 129515, created on Sep 27, 2016, last review on Sep 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

The following error message is displayed after pressing Synchronize Suppliers button under Top > Service Director > Domain Manager > Domains > <domain_name> > DNS Records Suppliers tab:

Error-TEXT: 30:21] [FATAL] [10212] [Error::throw] URI handler (HSPC::DM::Visual->teaser_view_dnstmpls) error: DBD::mysql::st execute failed: called with 1 bind variables when 0 are needed at /usr/local/share/perl5/HSPC/WebDB.pm line 238.

Cause

Such behavior was classified as software issue PBAS-30486 and will be fixed in future OBAS releases.

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Knowledge base, each product update comes with a corresponding KB article.

Workaround

Please download 64-bit hotfix or 32-bit hotfix for OBAS 4.5.6 depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-domain-manager-4.5.6-52.swsoft.x86_64.rpm
# service hspcd restart

For 32-bit OS:

# rpm -Uvh hspc-domain-manager-4.5.6-52.swsoft.i386.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Search Words

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