Article ID: 129479, created on Sep 21, 2016, last review on Sep 21, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

A domain is not loading and a "500 internal server error" is being shown after 45-60 seconds.

The following error can be observed in the domain's /logs/error_log:

[Thu Feb 12 17:07:06 2014] [warn] [client 203.0.113.2] mod_fcgid: read data timeout in 45 seconds, referer: http://www.example.com/admin/orders.php
[Thu Feb 12 17:07:06 2014] [error] [client 203.0.113.2] Premature end of script headers: PDF.php, referer: http://www.example.com/admin/orders.php

Cause

The FcgidIOTimeout value - the maximum period of time the module will wait while trying to read from or write to a FastCGI application - has been exceeded.

Resolution

Increase the FcgidIOTimeout value in fcgid.conf on the Apache Service node and restart Apache. This configuration files is located at:

`/etc/httpd/conf.d/fcgid.conf`

Search Words

mod_fcgid: read data timeout in 45 seconds

Linux node gives error very often

FcgidIOTimeout

fcgi

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