Article ID: 129414, created on Sep 13, 2016, last review on Sep 13, 2016

  • Applies to:
  • Business Automation 6.0


There has been an attempt to move the subscription between accounts. The subscription had linked by domain subscription which was also expected to be transferred to a new account. Attempt failed because owner was not changed on the registrar side (domain subscription cannot be moved properly to a new account), but the owner for hosting subscription is changed in BA. In Operations Automation, both hosting and domain subscriptions are still linked to original account. It is not possible to move the subscription back in BA (fails with Parallels Operations Automation error #Owner is not equal with POA::Owner for subscriptionID = ID..)


The issue is caused by the bug with id #PBA-76188 ("Subscription owner is changed in BA even if transfer failed").


Please contact Odin Technical Support Team to resolve the discrepancy issue.

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