Article ID: 129400, created on Sep 12, 2016, last review on Sep 12, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

VE performance tab is not updated after online (hot) migration from one hardware node to another.

The records in ve_resource_usage table are stuck in MIGRATION IN PROGRESS state:

im=# select ve_ref,state,event_timestamp,last_update_timestamp from ve_resource_usage  where ve_ref = 617 \x\g\x
-[ RECORD 1 ]--------------------------+---------------------------
ve_ref                                 | 617
state                                  | MIGRATION_IN_PROGRESS
event_timestamp                        | 2016-08-15 09:47:32.024-03
last_update_timestamp                  | 2016-08-15 09:47:45.557-03

No service restart helps to bring resource usage statistics back.

Other VEs on the same node are not affected.

Cause

VE resource usage is not updated after online migration. The issue is recognized as CCU-11337. The issue is corrected in OA version 6.0 Update 5 and 7.0.

Resolution

Contact Odin Technical Support to apply a workaround for the problem.

To resolve the issue permanently, install OA 6.0 / 7.0 with all updates.

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