Article ID: 129390, created on Sep 10, 2016, last review on Sep 10, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

When trying to change a password for existing FTP user after moving subscription to another Service node following error appears:

"Error: Permission denied"

Cause

The behavior is caused by software issue PPA-3157. The fix is planned to be included in one of the next PA updates.

The database was not properly updated during the migration.

Resolution

To resolve the issue contact Odin Technical Support.

Search Words

unable to change FTP password

Not possible to change FTP password

permission denied

change FTP user password

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF