Article ID: 129373, created on Sep 5, 2016, last review on Sep 5, 2016

  • Applies to:
  • Operations Automation 6.0


Unable to update DNS record with new data in CCP: customer got CCP blank screen after he clicked "submit". The following error appears in poa.log:

INF  [ writeAccessLog] OUT  [105] "PUT /aps/2/application/dns-record-a/bdc795cc-63fd-4ef4-a944-6268b96ec076 HTTP/1.0"  [127] "404 Not Found"  33ms
ERR [ SaaS::updatePOAResource] APS resource for /aps/2/application/dns-record-a/bdc795cc-63fd-4ef4-a944-6268b96ec076 191518 was NOT updated. Response code: 404
DBG [ SaaS::updatePOAResource] {module_id="SaaS"; code="36"} APS resource for '/aps/2/application/dns-record-a/bdc795cc-63fd-4ef4-a944-6268b96ec076' with id '191518' was NOT updated. Error code: 404.


APS resource linked with another owner due to previous transfer action (e.g. subscription transfer).


In order to fix the issue, correct owner should be assigned for APS resources corresponding to these DNS records. To handle this operation, please, contact Odin technical support.

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APS resource with id was NOT updated. Error code: 404

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