Article ID: 129371, created on Sep 4, 2016, last review on Sep 4, 2016

  • Applies to:
  • Operations Automation 7.0

Symptoms

During creating, editing or cloning a Virtual Server Template, one of the following errors are received:

Error 503
Sorry, the service is not available
Try to reload page later.

or

Server-side error.

The following message can be found in /var/log/pa/vps.aps.log on MN.

Unable to connect to ActiveMQ
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'jmsServiceActivator' defined in class com.parallels.paci.vps.BootConfig: Instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanDefinitionStoreException: Factory method [public com.parallels.paci.vps.JmsServiceActivator
com.parallels.paci.vps.BootConfig.jmsServiceActivator(com.parallels.paci.vps.ServiceActivator,javax.jms.Connection,com.parallels.paci.vps.config.data.JmsCfg,java.lang.String) throws javax.jms.JMSException] threw exception; nested exception is java.lang.RuntimeException: javax.jms.IllegalStateException: javax.jms.JMSException: Stopped.

At the same time, on the side of Instance Manager node, /var/log/pa/vps.activemq.log shows:

Failed to add Connection ID:osscore.ibsandbox.ru-42948-1469117805345-0:0
java.lang.SecurityException: User name [amquser] or password is invalid.

Cause

Incompletely configured PACI-aps endpoint on OA Management Node.

Resolution

Contact Odin Technical Support in order to fix the issue.

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