Article ID: 129357, created on Aug 31, 2016, last review on Aug 31, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Change owner of APS subscriptions task failed with following error:

Task ID         10000001
Queue name  account1000001
Task name   Change owner of APS subscriptions
Task description  Change owner of APS subscriptions
Queue status    Failed
Start not earlier than  Oct-26-2015 13:15
Method name taskChangeAPSSubscriptionsOwner on SCREF:SaaSManagerTasks:0
Last execution output   APS resource for '/aps/2/application/dns-record-mx/765b8f40-b41d-460c-a08c-70bd95884043' with id '10001' was NOT deleted. Error code: 404.

Cause

DNS records are removed incorrectly by REST request, if they were created by non-APS service controller (Exchange, Apache, etc.). Such behavior will be changed in future versions in scope of request POA-102518.

Resolution

Please contact your Account Manager or Pooled Technical Associates team (pta@odin.com) to trace the status of the issue.

To workaround the issue, please delete the resource manually using REST API:

curl -k -X DELETE -E /usr/local/pem/APS/certificates/poa.pem https://localhost:6308//aps/2/resources/765b8f40-b41d-460c-a08c-70bd95884043

Search Words

Change owner of APS subscriptions

unable to delete hosting after moving subscription

APS resource for 'uid' with id 'id' was NOT deleted.

was NOT deleted. Error code: 404.

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