Article ID: 129260, created on Aug 16, 2016, last review on Aug 16, 2016

  • Applies to:
  • Operations Automation
  • Business Automation 5.5
  • Business Automation 5.4

Symptoms

Order failed with following error:

"Instance of application with id 113 and version '4.0.1-70.1' can not be provided: there is web hosting, VPS or application provisioned on domain 'example.com'"

Cause

This issue is caused by misconfiguration of Service Plan - it contains resource "Apache hosting" and "Saas Application" (for example, SaaS Wordpress) and both resources has option auto-provisioning enabled and binding to domain. That result in conflict resources to be provisioned at the same time.

Resolution

  1. Turn off auto host domain
  2. Remove one of resources from Service Template

Search Words

cname

change service plan failed

domain

Provisioning of the same domain from another subscription has been already started. We will try to provision your domain automatically after completion of that domain processing

Instance of application can not be provided

Cannot notify Name Servers on successful registration

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