Article ID: 129258, created on Aug 16, 2016, last review on Aug 16, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

The CSP import fails with the following error

[root@mn ~]# python readCSPAccounts.py --o365APS2-app-instance-id 16 --vendor-id 1000004
..
"Unable to prepare the import data because of error: The appropriate service plan can not be found."

Cause

The service plan with the required Microsoft offer is configured with more than 1 subscription period. Such plans are not supported for APS 1.2 - 2.0 account migration.

Or the service plan has "unlimited" set for it's max limit for the resource rates. Resource rate max limit should be valid limit.

Resolution

Use a single subscription period for each Service Plan that is used in the import and make sure resource rates have valid max limit.

Search Words

unable to prepare the import data because of an error

csp import

resource not found

The appropriate service plan can not be found

failed import

CSP import

Failed CSP Import

No service plans found.

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